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Time…… Then I have to ask to talk to their supervisor, who is yet another barley able to speak english individual with a very generic american name like John, or Kim but we all know that isn’t their name.
#Nrw straight talk service pin phone womt work serial number#
Every single time I call them, and give them the ticket number they gave me for all my info, they say they have nothing about me or that phone, so I have to give them the IMEI number, the sims card number, the 30 day pin number, the serial number on my phone, and the account number and pin to Verizon…. Oh you again? it will be 24 hours now, and another 24 and another” Its never ending. “the phone is in the process of transferring, we need just a few more hours… Oh wait now its 5 hours…. I’ve missed overtime option calls from work costing me over $750 at this point because of it, and every time I borrow a friends phone to call them its the same pony show. They de-activated my account with verizon about 4 days ago now, so i’ve had no phone for that time period. I’ve been trying to transfer my phone over from Verizon to Straight Talk now for a week. I encourage all smartphonematters readers to make informed choices when choosing a wireless company
#Nrw straight talk service pin phone womt work free#
Or if you want to discuss that more, feel free to leave a reply below. If you decide to change wireless companies, please let me know what company you choose. These companies also offer less expensive prepaid plans, which in general, offer less data that Straight Talk, but you then have the advantage of using the support network mentioned above. You can go into any mall and usually find a store for your company and have them fix the problem in person. These services cost more, but the customer support experience is better. We could all use ATT, Verizon,Sprint or T-Mobile. There is a lot of anger and frustration out there.Īll that said, we vote with our wallets. More recently I am hearing more people tell me they were disconnected during service calls. Service representatives that are unable to solve their problems. Many readers have told me about their issues with Straight Talk support. (3GB for Straight Talk phones / 5GB for BYOP phones). There unlimited plan offers the most high speed unlimited data for the money. Straight Talk offers low prices on cellular service. It’s available Monday – Friday from 8:00 AM to 7:00 PM EST.Īs for leaving Straight Talk over the incident, you have every right as a customer to take you business elsewhere. When you log into your Straight Talk account what does it show as the status for your current and new phone? Does it show either as active? I’d start there.If that doesn’t help, and your service still isn’t working, I recommend escalating the issue by calling the Straight Talk executive resolutions department at 1-30 or 1-80. I seem to recall that the last time I did a service transfer like this, I needed to log into my Straight Talk account and click a button to complete the transfer. Sorry to hear about the problem with your phone. Then I will have my number ported to a different co. A live chat agent you get in a queue of 53 people.Well I transferred my number from one straight talk phone to the other on the ST website lastnight! Its been almost 24 hours and Both the New and the Old phones are Not working!! I’ve been on the phone with them throughout the day and those Dummies working there are Clueless morons! I have a Business using my phone and probably lost calls today, all day from potential customers! They said they are Porting my number….but again it’s just a number transfer from one ST phone to another one! I will be quitting these idiots when this is all fixed…hopefully.
#Nrw straight talk service pin phone womt work verification#
That bot I texted asked me to verify my phone with a verification code, when I can’t receive texts Bc my service isn’t on!!! And I can’t go anymore forward. Have any of you guys been through the same? What advice can you possibly give to me? The online chat is shady and random. It’s been more than 6 hours from when I’ve purchased it. (Even though I put in on the website) I’m pretty much left with a wasted phone. I tried to enter the pin via the phone and it interrupts me and says it’s wrong. The line when you call is complete bullshit asking for you to purchase a pin, which I already have and I already have put in. The customer service number 1-87 is what is all over their website and my phone. It still has for some reason not registered to my phone. I purchased the service and activated it and put it in all online. And for Christ sakes this is the most difficult thing I’ve ever dealt with.
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